Because the paper receipt is required for all returns at Zara, youll be refunded the amount of the item to the original payment method. Items from Zara Home are not eligible for exchange. Lindsey graduated with an MBA in 2009. The postal address of the You must return the products to a store within the same country you purchased the items. Similarly, you can return ZARA online purchases 30 days after the shipping confirmation. Zara Return Policy: Lets Muddle Thru The Confusion, Heres Exactly How the Zappos Return Policy Works (Plus Hacks for Success), Ulta Return Policy: We Untangle It and Answer ALL Your Questions. Zaras official stance on their return policy is that all items must be returned intact, in their original packaging, within the thirty-day period, and with the original receipt. Return the original items purchased within 14 days after requesting a return or exchange. It is possible for a customer to exchange an item for a new one if they are unable to determine the size or color of the desired item. In the case of Zara home products, you should be careful of the original packaging. Few customers are attended at a single time to maintain distance. Keep the tags attached. When we receive an Order Confirmation email, we may need to reject your order on special grounds. You can do this through the Returns page on your account. Women undergarments can be exchanged if they are sealed and are in their original packaging. The exchange policy is the same in-store, so long as you bring the item back within the 30-day period, in pristine and unopened condition. Do you know what Zaras holiday return policy is? If you are dissatisfied with an item you purchased from Zara.com, you have the option of exchanging it for a new item. 6. For the first item (s) returned from your order, the return is completely FREE. The ZARA online return policy lets you return or exchange an item within 30 days from the shipping confirmation date. In order to return an item, you'll have to access your Zara accounteither at the online store or on the Android or iOS appand fill out a Return Request form. Return Window I exchanged the coat via post fro a Size S because it was a little tight. And if you bought something online, youll have to return it by mail. Has anyone else had this issue? ZARA offers free return shipping for online orders 30 days from the original shipping confirmation date. Its ok if it has been removed from the exterior package, such as a box or large envelope, so long as the packaging around the item is unopened. Because of the Corona virus pandemic, all Zara locations were closed. All returns must be made within 30 days of purchase, and items must be in their original condition with tags attached.
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