How to Protect Yourself From TikTok Coin Recharge Frauds. Both times I tried escalating and was put into a cue of nowhere. This cookie is set by GDPR Cookie Consent plugin. *Note: Shoppers must agree to the Stripe Connect terms and conditions in the app as well as have at least one successful weekly payout from Shipt in order to access Instant Pay. My house DO NOT have cardboard out front!! The Shipt List launched in early 2020 to collectively fight for fair pay and transparency for all Shipt shoppers. These cookies will be stored in your browser only with your consent. All you have to do is tap the start button to begin the process. Definitely didnt! Infrastructure, scalability, and communications are more crucial than ever as the amount of orders and new members grow each day. While the customer cannot justify a bad rating, it will be easier for them to resolve disputes if they have the ability to explain their actions. I was home all day and there was no package and there was no delivery vehicle in front of my residence. By 10 am on Friday, one of our backend engineers, Jonathan, made an update to our internal tools to minimize the number of manual messages being sent by our Logistics team. And you were getting the order perfect in on time. False reports are not reviewed if they are too numerous or are more than 14 days late. Shipt has consistently refused to properly address numerous issues and concerns raised by its personal shoppers. It's almost impossible to chat with customer service. If you frequently cancel orders or make last-minute changes, the company may deactivate your account. Total nightmare. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. This cookie is set by GDPR Cookie Consent plugin. I texted the person who claimed to have delivered my prescription (3 months worth) - no response. Low Rating Forgiveness. If an employee does something to a few orders, it shouldnt be enough to devalue their salary.